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Stay
Connected Communication primary mission is the delivery of healthcare
communications solutions customized to the Healthcare Industry.
Examples
of businesses we serve in the healthcare vertical: 
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Physician offices
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Independent medical clinics and testing facilities
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Assisted care, nursing homes, hospice, and
retirement communities
The Healthcare Industry,
need the ability to acquire and
deliver information in the manner, mode, media, and format most
convenient and accessible to them, to link its entire health
network with accuracy and flexibility to customer satisfaction, and the
efficiency of business operations.
Stay Connected
Approach: Stay Connected works
closely with customers in the early phases of a communications
continuity project to create a holistic strategic and technical plan.
·
We help companies to
choose the right solutions to align with business strategies, get
value from existing and new technology choices, and make
communications environments secure and manageable.
·
We have capability to
care for the entire network, including monitoring and management for
both voice and data.
·
We provide Hardware
Maintenance which is critical for customers concerned about
communications continuity.
·
Hardware Maintenance,
sold separately, gives Stay Connected engineers a complete view of
the voice network, plus the remote,
proactive support of “Stay
Connected Expert Systems Diagnostic Tools”,
which can remotely identify, isolate and resolve 98% of alarms
without human intervention.
·
Stay Connected IP
Support Services provide remote monitoring and management of
converged networks, so alarms coming from both the voice and data
networks can be identified and resolved as quickly as possible.
By providing organizations with healthcare
communications solutions customized to their needs, Stay Connected
helps organizations to become more integrated into gathering of
information, management systems to handle large amounts of data in a
variety of formats—from computerized physician to custom, legacy, or
third-party data.
To construct flexible
information delivery services for the end users, we must fully embrace
and take advantage of a few key capabilities:
- Real time media
conversion: Voice – to – Data, and Data – to – Voice
- Real time location
services: identify resources and their locations regardless of
signaling technology (e.g., Radio tags, infra-red)
- Presence: meaningful
availability – not only if I am available but the level and type of
support I can offer based on skills, location, and access
Taking advantage of
these well known capabilities enables us to provide a common transport
facility capability of delivering flexible, device independent
information access.
Healthcare Providers are
most interested in solution investments that can substantively
contribute to solving specific problems that will contribute to one, if
not all, of their key business drivers and results that can be related
to in terms of:
- Cost containment
– or the need to accomplish more in terms of quality, service, and
support with less resources and at less cost
- Rising healthcare
consumerism – creating further cost compression and
challenging existing medical practices through self-directed medical
services frequently guided by multi-media sources including
internet, print, and video
- Shortages
– in qualified staff and resources to deliver quality services. As
with every market, supply and demand drive price. As experience
medical professionals dwindle in numbers, they become more expensive
to attract and maintain.
- Competition
– not only between providers, but between providers and physicians
and patients (or customers).
- Technology Adoption–
IP is here to stay as a mainstream communication transport, to
support Healthcare Industry goals and challenges.
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